Our organization specializes in laboratory operations and service desk support, offering both 8x5 and 24x7 availability to meet the diverse needs of our clients. Utilizing advanced technology platforms such as Azure, SharePoint, OneDrive, Power Apps, Power Automate, and Office 365, we enhance our services to provide optimal support. With extensive experience serving clients in a variety of locations and needs, we offer both onsite and remote individual operations.  

Our services encompass 24/7 support for applications such as Chromeleon, LabX, and LIMS, as well as hardware, network, and server support. Our service managers adhere to defined SLAs and KPIs to ensure consistent and thorough updates and support for our clients. Our network and infrastructure support services include 1st to 3rd level support onsite and remotely, and we are equipped to provide complete documentation in multiple languages. Our team possesses a wealth of experience in both regulated and non
- regulated industries, and we also offer storage and parts handling and delivery services.

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